JOB DESCRIPTION
Customer Service Administrator
We are looking for someone who has experience dealing with telephone, email and face-to-face customer enquiries.
You must be a well organised person, used to working in a fast-paced environment with excellent attention to detail.
You must be able to use Microsoft Word etc.
You must be able to use Microsoft Word etc.
The successful candidate will be able to:
- Provide excellent customer service
- Positive friendly attitude to assisting customers enquiries by phone, email and face to face
- Make proactive calls to customers to update them on the progress of their vehicles
- Booking customer vehicles into the department for work to be carried out
- Liaising with the workshop
- Ordering parts and negotiate prices with suppliers
- Informing customers of the progress of the vehicle
- Knowledge of monthly accounts i.e PO’s / sales / purchase invoices
- Use of garage management software
- Using Microsoft office especially word, excel and outlook
In return we offer:
A competitive salary of £11.00 - £12.00 per hour Monday to Friday
- Profit related pay
- Company pension scheme
- Medical benefits scheme
- On-site parking
The ideal candidate will have:
A highly motivated and hardworking attitude
- Must be able to work as part of a team
- Pleasant outgoing personality
- Can work in a busy pressured environment
- Awareness of personal safety and that of others around you
- Experience of working in a similar environment
- Excellent time management and organisational skills
- IT skills of office and email software required
- Ability to multitask and work within fast pace environment
- Can instigate and follow paperwork filing systems
- Organised and tidy
To apply please complete the Heathline Application Form (button below) and email to personnel@moodylogistics.co.uk
Alternatively you can send your CV through to personnel@moodylogistics.co.uk
